Public Folder Autoreply

[flyingeagle855]

I have setup a public folder to recive e-mails from out side folks for jobs. I want to have and autoreply to confirm that we recived thier message.

I setup the folder and the autoreply, Evey thing works from internal exhange. But when I send a test e-mail from internet. I recive the message in the public folder but the autoresponse never goes out.

Any help would be great.

 

[Grenage]

Do you have "automatic replies to the internet" disabled, in your server config?

Carlsberg don't run I.T departments, but if they did they'd probably be more fun.

 

[flyingeagle855]

If you are talking about Global Settings > Internet Message Formats > Default > Properties > Advanced tab and I checked the Allow atuomatic replies, then the answer is yes.

 

[nogarap]

Do you have a gateway server, or does the server the public folder live on connect straight to the internet? If you have a gateway server, you might need to allow the other server to relay through the gateway.

 

[xmsre]

I setup the folder and the autoreply, Evey thing works from internal exhange. But when I send a test e-mail from internet. I recive the message in the public folder but the autoresponse never goes out."



Is it the old issue with ipm.note vs ipm.post? If I remember right when you send an smtp message to a pf in 2000 or 2003 it's an ipm.post message class. If you send it from a mapi client it's ipm.note. If it's a post, the autoreply doesn't work.


There's a fix for that.

http://support.microsoft.com/kb/817809/en-us