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.pub files wont print. It just sais 'waiting for printer'

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cfcwin

IS-IT--Management
Feb 11, 2011
1
CA
A user is trying to print a .pub file from publisher but it just sais 'waiting for printer' the printer is not in use and there is'nt any other files waiting to print. This has happened with more than one user on the network.
 
restart the printer
clear the printer queue and restart it
 
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