pst files won't reduce in size 1

[lefebvrn]

Hi,

I have a partition on a server that is being used to store personal folders for my clients. The partition is now full and now I am looking at getting my clients to archive the contents of their current personal folders so as to free up space on the server.

The only way that I know how to do this is to create another personal folder file, on say your C: drive, and to move the contents to that new personal folder thus freeing space on the server.

The problem that I have is that creating a new personal folder, and moving information to the new folder does create a new pst file and this does grow in size, however the size of the existing pst file does not reduce in size, even though some of their contents have been moved, leaving me with the issue of not enough space on the server partition.

I have searched everywhere for a resolution but no one seems to have had this issue. Has anyone seen this problem??

Any answer would be greatly appreciated.

Nick

 

[THoey]

Try looking at the properties of MS Outlook (Right click on the icon, select properties). On the services tab, select the personal folder and then click the properties button. Try the Compact Now button that you find there.

Hope that helps...


Terry M. Hoey
th3856@txmail.sbc.com

Ever notice that by the time that you realize that you ran a truncate script on the wrong instance, it is too late to stop it?

 

[Dreamboat]

Make sure their recycle bins and sent items folders are being emptied. Depending on version, you can empty them on close Outlook. I assume by server, you mean Exchange server; I assume Outlook, but you never mentioned. What version?

Why not go to Tools-Services-Delivery and have the mail delivery to the inbox on C:?

Hope this helps.
techsupportgirl@home.com
Brainbench MVP for Microsoft Word

http://www.brainbench.com

 

[Dreamboat]

Make sure their deleted items and sent items folders are being emptied. Depending on version, you can empty them on close Outlook. I assume by server, you mean Exchange server; I assume Outlook, but you never mentioned. What version?

Why not go to Tools-Services-Delivery and have the mail delivery to the inbox on C:?

Hope this helps.
techsupportgirl@home.com
Brainbench MVP for Microsoft Word

http://www.brainbench.com

 

[kjonnnnn]

Our pst's are stored on each persons computer. Is this an option for you? Wouldnt it take a load off your server? Do you client sync on exit?

 

[lefebvrn]

We are running MS Exchange Server. Personal folder files (on Outlook 98) have been created to archive mail etc. The pst files are stored on a server to allow for backups of the pst files.

The space that has been allocated for pst files is now full so we essentially want to reduce the size of the pst files by archiving old archive material on say the users C: drive.

This creates a new pst file but does not reduce the size of the existing pst file. I have taken the advice of Terry Hoey(th3856) to compact the archive folder. This worked on my pst files and did reduce the size of the pst file, but on some clients this doesn't work and although mail is moved from the existing pst file the compact does not reduce the existing pst file.

 

[THoey]

Another suggestion is to have your users export to file email that they don't need but still can't get rid of. This exported data could be saved to floppy, burned to a CD or even stored on their local HD. Remember to compact afterwards...


Terry M. Hoey
th3856@txmail.sbc.com

Ever notice that by the time that you realize that you ran a truncate script on the wrong instance, it is too late to stop it?

 

[SATech]

Not sure if this is being replied to in a timely fashion, but, we too have the exact same scenario as you describe at the top of this thread. Rest assured, when you empty out a pst the size DOES in fact shrink...it just doesn't update in a timely fashion. Check again about 3-4 days after you reduce the file and you will see that it has shrunk down to the actual size. I guess this is a "refresh" issue but nonetheless it had caused me to scratch my head for answers when I first noticed the problem. ________
S. Joseph Vergara
SVergara@Texas.net