PSAX TIMING OUT .......

[teletubby5e]

HAS ANYONE ELSE HAD TROUBLE WITH THE PSAX LOGGING YOU OUT AFTER 60 SECONDS? OUR NETWORK GUYS HAVE RECENTLY TURNED ON SOME IP FILTERING THAT STILL ALLOWS US TO LOG INTO THE PSAXES, BURT AFTER ABOUT 60 SECONDS IT LOGS US OUT. WE HAVE THE TIME OUT SET TO OFF WHICH IS THE OBVIOUS FIRST STEP IN TROUBLESHOOTING THIS, BUT THAT HAS NO EFFECT. IT IS ALMOST LIKE AN ISSUE WITH A KEEPALIVE ....

THANKS, JEFF

 

[acesarz]

probably stateful firewall timeout issue. ask your ip guys how long is a dynamic ip mapping on the firewall alive...

 

[teletubby5e]

THANKS. IT WAS DEFINITELY FIREWALL RELATED. THE IP ADDRESS OF THE IAD WE USE WAS NOT IN THE ACCESS LIST OF THE ROUTER, IS WHAT THEY TELL ME. SOMETHING TURNED ON TO PROTECT FROM THE BLASTER WORMS. WEIRD THAT IT WOULD LET ME CONNECT AT ALL THOUGH. FIXED NOW. THANKS AGAIN. JEFF

 

[stefanoj]

Hi,

psax by default is logging out any users that is not on his subnet. the default timeout is 60 secs.

Regards

Stefano