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Programming Polycom SoundStation2 Conference Set

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jacksonsmom

IS-IT--Management
Jul 25, 2008
48
CA
Can someone tell me how to program the above 500 TN set to allow a caller to cancel out of a line when they conference into a voice mailbox (they get the greeting)? I do not see a softkey on the conference phone to cancel out the call, and if you hit the softkey "Join" or "conference" the first caller will be conferenced into the voice mailbox. I am not sure if it programming from the CS1000 that needs to be done but I thought I would ask. I have been looking through the Polycom User Guide with no success.

Any guidance would be appreciated.

Thanks,

Mary Lou

 
If you make a mistake while dialing or receive a busy signal, this includes voicemail flash the switchhook to return to the original caller.

OLD ROLMEN WORKING ON NORTELS AND AVAYA
 
Hi PerryPJ,

Thanks for responding, however, because it is a Conference Phone (Star Phone) it does not have a switchhook. It has softkeys which I think it should say cancel but for some reason it does not.

Mary Lou
 
If I'm not mistaken, the flash feature is a button. I think on that model it is the button with three heads (multiple people)

~~
Gene at GHTROUT.com
 
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