Programming phone buttons for VM functions

[clement07]

Just upgraded a MICS system, and I'm having some problems with programming the phone buttons.

The system was upgraded from v1.0 to v6.1MR, and the StarTalk Flash was upgraded from v1.7 2-port, to 2.1 4-port. The entire system was initialized and reprogrammed from the ground up, and everything is working just fine. However, the phones -model M7310- previously had buttons programmed for voicemail functions, and I have been unsuccessful in getting this to work after the upgrade. The were programmed as follows:

B17 = Retrieve Voicemail
B25 = Leave Message (enter mbox no.)
B33 = Transfer to Voicemail (enter mbox no.)

I can take a call and transfer to VM by using F986 and entering the Mbox number, but I can't program a button with any feature that starts with the number 9. I'm guessing that I'm missing something simple. Any suggestions would be greatly appreciated!

Thanks in advance,
~Clement

 

[MooreTel]

Retrieve VM = F981
Leave Message = F980
Xfer to VM = F986

 

[curlycord]

You need to press Feature before the code when asked for the code.
F*3 button FEATURE 9XX

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[clement07]

Thanks curlycord, worked great!