programming personal abbreviated dials using FAC?

[ashwebster]

Hi,

can anyone provide me with specific end user instructions on how an end user can program a personal speed dial from their phone using the FAC.

the reason for this is that i have a client where the majority of their users are analogue users and this would be extremely helpful for them.

thanks ash

Apple Tree Education specialising in Avaya and Cisco IPT Training

http://www.apple-tree.co.uk

 

[phoneguy55]

Abbreviated Dialing:

The abbreviated dialing (AD) feature allows you to store selected phone numbers for quick and easy dialing. Each number can be a complete or partial phone number, and extension number, or a trunk or feature access code.

NOTE: You can also be able to program a 1.5 second pause in an AD number such as between an access code and the phone number. (Press the Menu button and then the softkey below Pause.)

NOTE: There is a 10 second time limit between your going off-hook and entering the first digit of an AD button, and then a 10 second time limit between each digit. If you hear intercept tone while you are programming the button, you have exceeded the time limit and you must begin again

To program a number into a personal list:
1. On a separate sheet of paper, write down the outside numbers, extensions, and/or feature access codes you want to store.
Note: Each phone number or feature access code is stored as a separate item.
2. Pick up the handset or press <Spkr>.
3. Press the Menu button and then the softkey below Prog (if available on your display).
or, Press <Program> (if administered).
or, Dial the Program code *0. [dial tone]
4. Dial the Personal List number (1, 2, or 3).
Note: Use only list 1
5. Dial the list item (01, 02, 03...).
Note: each list contains 20 locations, if you need more space, contact ….
6. Dial the number you want to store (up to 24 digits).
Note: Be sure to dial 9 if calling outside of our system. You may also be able to use the softkeys to add AD special functions such as Pause.
7. Press #. [confirmation tone]
• The number is stored.
8. If you want to store additional items on the same list, repeat Steps 5 through 7. If you want to store items on another list, hang up and return to Step 1.
9. Hang up to end programming.
To place a call using an AD list:
1. Press <Pers List> or, Dial the appropriate Abbreviated Dialing List code:
List 1 5555
[dial tone]
2. Dial the desired list item (01, 02, 03...).
• The call is automatically dialed.

 

[ashwebster]

Hi Phoneguy,

Thanks for your answer.

Unfortunately the majority of users have an analogue phone and i was after the instructions to program an abbreviated dial using the feature access code.

Do you have any instructions for this?

thanks ash

Apple Tree Education specialising in Avaya and Cisco IPT Training

http://www.apple-tree.co.uk

 

[SF0751]

You were given those intructions.[/quote phoneguy55]
....or, Dial the Program code *0.
Dial the Personal List number (1, 2, or 3)
Dial the list item (01, 02, 03...)[/quote]
You just need the appropriate FAC for your switch.



Susan
"When the gods wish to punish us, they answer our prayers." - Oscar Wilde, An Ideal husband, 1893

 

[SF0751]

ARRGGGHHHH!
I hate when I hit "submit" before I hit "preview"!

You were given those instructions.

....or, Dial the Program code *0.
Dial the Personal List number (1, 2, or 3)
Dial the list item (01, 02, 03...)

You just need the appropriate FAC for your switch.

Susan
"When the gods wish to punish us, they answer our prayers." - Oscar Wilde, An Ideal husband, 1893