Ok Hello all,
my system
My system Information
PROCESSOR CKE5 MAGIX 3.0 V7.0
(1) 412 LS-TDL
(1) 800 GL-ID
(1) MERLIN MESSAGING 3.0.2
I HAVE 4 STATIONS AND 4 TRUCK LINES 1 IS A FAX/ CREDIT CARD MACHINE
CURRENTLY THE SYSTEM IS IN KEY MODE.
What I want to is have a auto Attn answer after 1 ring. I a want message to saying something like "thank you for calling my company please press 1 for account billing please press 2 for sales press 3 for tech help etc.
if a caller press 3 for tech and no one answer at that station (11) I want to callers be able to leave a message or be transfer call back to try a live person.
I want all 3 trunk lines to ring a all 4 stations.
I would like to have some way to track all incoming calls each day via caller id and be able to print
I want the caller information to come up on each work station cpu screen
I DONT UNDERSTAND THE MANUEL ON HOW TO PROGRAM ALL THIS PLEASE HELP THANK YOU !!
my system
My system Information
PROCESSOR CKE5 MAGIX 3.0 V7.0
(1) 412 LS-TDL
(1) 800 GL-ID
(1) MERLIN MESSAGING 3.0.2
I HAVE 4 STATIONS AND 4 TRUCK LINES 1 IS A FAX/ CREDIT CARD MACHINE
CURRENTLY THE SYSTEM IS IN KEY MODE.
What I want to is have a auto Attn answer after 1 ring. I a want message to saying something like "thank you for calling my company please press 1 for account billing please press 2 for sales press 3 for tech help etc.
if a caller press 3 for tech and no one answer at that station (11) I want to callers be able to leave a message or be transfer call back to try a live person.
I want all 3 trunk lines to ring a all 4 stations.
I would like to have some way to track all incoming calls each day via caller id and be able to print
I want the caller information to come up on each work station cpu screen
I DONT UNDERSTAND THE MANUEL ON HOW TO PROGRAM ALL THIS PLEASE HELP THANK YOU !!