I have recently been called upon to support a Lucent Merlin phone switch in my corporate offices. I am not familiar with the programming functionality of the switch. Is there an interface program that is needed for programming? Or can I program the switch from one of the phone sets. Can any refer me to a phone number or web site where I can obtain information and / or training on the Merlin phone switch?<br><br>I would like to find the simplest way to program speed dialing.<br><br>Any thoughts<br>