Programing help 1

[cecom]

Like I said in my last comment, I am new to this Option
stuff. (know the Norstar like the back of my hand!) BUT
this Option 11C is quite different to say the least.
I am trying to set up a system that I purchaced. First off
I need to re-configure the setup (remove some cards and
add some cards. Once I get that done, I then need to set
up a simple ACD with 3 groups. I am doing this gratis for
a local Telethon which raises money to help under
privilidged children.. Or at the least, If some one could
point me to a good book or manual to get a better feel
and/or a road map to this switch.. Thanks in Advance--

 

[PERRYPJ]

try this site for the manuals

http://www.wedophones.com/norstar docs/NorstarDocsLead.htm

OLD ROLMEN WORKING ON NORTELS

 

[cecom]

Only thing there is the overview of some of the older Option stuff- I have all the rest of the Norstar line-
that's what I'm good at -- I need to get more stuff on the Option line particularly on the Option 11C and MerMail

 

[wdhb]

http://www.longman.ca/telecom/Nortel-Docs/nortel_docs.html

 

[cecom]

SUPER info area! I am downloading ALL of it! Thanks AGAIN wdhb!!!!