Program will not start on some systems

[Ragnarox]

Hello all,

We are having a problem during our testing phase on getting the program to run on some but not all of the computers in our network. The Windows XP Installer works fine and the program gets loaded without any errors. As soon as you click on the icon though the following error message comes up.

The application has generated an exception that could not be handled.

Process id=0xpc8 (2504),Thread id=0x9cc(2508)

Press OK to terminate
Press Cancel to debug


When you hit Cancel the following error appears.

Registered JIT debugger is not available.

cordbg.exe !a 0x9c8

Retry Cancel


What would be causing this to happen. The Network Admin thinks it is something within my program and I think it is something on the system.

If it is something within the program that I did is not a big deal but the executable is generated during the build and so it is my belief that if there was a problem within the setup or executable then we would be having this problem on all the systems within our network. Am I right on this or not?

If some could let me know what I need to look for either in my programs settings or in the computer settings on my machine or the machines it does not work on.


Any help, as always, is greatly appreciated.

Brian

 

[WannaFly]

I've gotten the exact same error when the .net frame was
1) not installed
2) installed but had errors

in case #2, uninstall the .net framework, reboot, install as admin (not using runas)

Hope it helps.

 

[Ragnarox]

WannaFly,

I gave #2 a shot and it still comes up with the same error that the Application generated an exception that is not handled. Is there something within my program that could be causing this or could it be some odd error within those computers that is causing this? I would really like to get this figured out.

I also tried installing the MDAC SP1a on and that also did not correct the error. Should we try going back to .net frame 1.0 instead of 1.1 and see if that makes a difference on just those systems?

Are there any settings within the registry that could be causing this type of problem?

Any help, as always, is greatly appreciated.

Brian

 

[chrissie1]

Are you using any third party components?
Are you sure it does have all the neccessary dll's?

Christiaan Baes
Belgium

If you want to get an answer read this FAQ faq796-2540
What a wonderfull world - Louis armstrong

 

[Ragnarox]

Christiaan

We are not using any 3rd party components in this project.

I do believe that all necessary dll's are present. We have 44 computers that the program does work on and only 6 that it does not. Do you mean that the ones that it does not work on could be missing some necessary dll's? If so how could I check on that to see what dll's the computers that it works on have compared to the ones that are on the computers where it does not work?

Any help, as always, is greatly appreciated.

Brian