program voice mail

[matrixx1]

I'm programming the voice mail and would like to achieve the following after callers dial the main number:

1. Please press 8 for the billing dept -> (after pressing 8) please press 1 for ext. 1179. press 2 for ext. xyz, press 3, ect...

2. Please press 5 for the pharmacy line (which then rings a specific extension).

If someone would be so kind to provide explicit instructions on how to do this. Merlin Legend system. I'm and IT guy not a phone guy so please be detailed.

Thanks!

 

[GHTROUT]

It makes more sense to post in forum689 than it does to post here in the Nortel forum.


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[matrixx1]

you're right...thought i was....thanks