Program a 3904 to go right to voice mail with no rings

[BStephens]

What setting do I have to change to make a 3904 not ring but just go to voice mail? I do not have a physical phone set up so that I can make is busy.

 

[hawks]

Without a phone I would just use an ACD dn pointed to VM.

 

[tgoldsmith]

If the 3904 is not a physical port then out it and build a phantom 500 line with that DN and
FTR DCFW to the voicemail pilot number.

If the 3904 is a physical set then just add a CFW key. Then physically call forward it to voivemail.

 

[BStephens]

Thanks for the responses. What I have is a 3904 programmed on a TN but no phone attached. I have a primary DN and 3 roll over DN's. If I set up a 500 set I wouldn't need the rollover lines would I?

 

[telebub]

Do what HAWKS said. Out the 3904 and build an ACD using the DN that was on the 3904. MAXP = 1, NCFW = VM Pilot Number

 

[BStephens]

I do not know how to build an ACD.

 

[M1spezi]

Ld 23
Req : new
type acd
....



Meridian, Callpilot, CCM (Symposium) from Germany

 

[BStephens]

Thanks. Am trying that now.

 

[GHTROUT]

Since the ACD NCFW method is posted a lot, I have created this quick guide: [URL unfurl="true"]http://www.ghtrout.com/files/ACD_That_Forwards_an_Extension.html[/url]

Find more at GHTROUT.com