I am using Procomm Plus 4.8 to dial into a Nortel Opt 11. I am using the capture file icon (NOT a script but just turning the capture file on & off) but cannot find where these capture files can be found. I have looked under my Procomm Plus "capture" but it always says empty. The only way I can find them is to do a search in the entire computer, and I can see them. Is there a quicker way to find these capture files that I am mot aware of?
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Procomm Plus capture
- Thread starter KathNT
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Sorry but that's what I tried and the capture file is empty. As I said, the only way I can find them is if I put "capture" in the search of the start section on the PC...then it shows the places to search and I choose "computer", then wait until it finds them. I know that I used to do what you said, but it won't work now.
semsem2010
Technical User
Firebird Scrambler
Systems Engineer
This is a known problem on Later versions of Microsoft. It appears to happen after "XP".
It's to do with extra security put into the "Program Files" folder area.
There are a couple of solutions available.
1, create a new folder path for Procomm such as e.g. C:\Programs\Symantec\Procomm Plus\Capture etc. I'd also create the other folders such as "Aspect", "Upload", "Download"
Then from within the Procomm Plus program, select from the top line "Options", then "Data Options" and finally "Paths". This should take you to where you can change the various locations. e.g.
c:\program files\symantec\procomm plus\capture. Just change it to whatever you have created. In my case, I have another drive "D" and I've just created another "Program Files" folder on that drive with the same sub folders such as
"d:\program files\symantec\procomm plus\capture"
"d:\program files\symantec\procomm plus\download"
"d:\program files\symantec\procomm plus\upload"
This seems to work for me.
2, Another method that might work is to right click the Procomm Plus folder in Program Files on your "C" drive and go into the properties area. Then select "Security" and add in "Everyone" in the group or user names area. The important thing here is to make sure that it has full control. I also made sure that any other account I required also had full control. Just click OK and try it.
If you were planning to install Procomm Plus from new, then I would suggest that you don't use the defaults or "Program Files" area, but create your own folder.
Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support
It's to do with extra security put into the "Program Files" folder area.
There are a couple of solutions available.
1, create a new folder path for Procomm such as e.g. C:\Programs\Symantec\Procomm Plus\Capture etc. I'd also create the other folders such as "Aspect", "Upload", "Download"
Then from within the Procomm Plus program, select from the top line "Options", then "Data Options" and finally "Paths". This should take you to where you can change the various locations. e.g.
c:\program files\symantec\procomm plus\capture. Just change it to whatever you have created. In my case, I have another drive "D" and I've just created another "Program Files" folder on that drive with the same sub folders such as
"d:\program files\symantec\procomm plus\capture"
"d:\program files\symantec\procomm plus\download"
"d:\program files\symantec\procomm plus\upload"
This seems to work for me.
2, Another method that might work is to right click the Procomm Plus folder in Program Files on your "C" drive and go into the properties area. Then select "Security" and add in "Everyone" in the group or user names area. The important thing here is to make sure that it has full control. I also made sure that any other account I required also had full control. Just click OK and try it.
If you were planning to install Procomm Plus from new, then I would suggest that you don't use the defaults or "Program Files" area, but create your own folder.
Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support
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