We are experiencing that tafas (trunk answer from any station) works when an external call is ringing at the night service number, but not when an internal call is ringing. We have multi-tenant enabled and are trying this feature within the tenant. Any ideas?
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Problems with TAFAS
- Thread starter sevensen
- Start date
tafas is a mitel term, look at directed or group pickup.. unless your using group pickup for small groups of phones now, put all stations in one pick group.. or set up directed pickup, where the user dial the code then the dn.. you can set that up on adl keys for digital sets
john poole
bellsouth business
columbia,sc
john poole
bellsouth business
columbia,sc
- Thread starter
- #3
your right, i've never used it as built for mitel, but it is not spree 4 in any switch i've played with.. it may be default spree 4, but the ffc codes we use as a company does not include any entry for tafas.. i've always set it up as directed pick.. i wonder if he has ld 57? tenant to trunk group access allowed for that inbound call.. i haven't used tenant since my sprint days... thanks for the reply..
if that's a tenant one trunk and your trying to tafas from other tenants, that's going to be blocked.. i had a simular problem at a cust. i had to take the night call and cfxa out and back in to a internal route that all tenants had access to.. i just wired a cot card to itself to create 4 outbound and 4 inbound trunks, used a maxp 1 acd (nit_data dn) to ncfw to a dsc that sent the call back out on that analog route, it hit the loop back an came back in auto term to the night bell.. that looped back route was the only route that all tenants had access to...
so if the call was for tenant, 1 2 3 or 4, the call still looped around and hit that one route and then the night bell.
john poole
bellsouth business
columbia,sc
if that's a tenant one trunk and your trying to tafas from other tenants, that's going to be blocked.. i had a simular problem at a cust. i had to take the night call and cfxa out and back in to a internal route that all tenants had access to.. i just wired a cot card to itself to create 4 outbound and 4 inbound trunks, used a maxp 1 acd (nit_data dn) to ncfw to a dsc that sent the call back out on that analog route, it hit the loop back an came back in auto term to the night bell.. that looped back route was the only route that all tenants had access to...
so if the call was for tenant, 1 2 3 or 4, the call still looped around and hit that one route and then the night bell.
john poole
bellsouth business
columbia,sc
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