Problems with Conexant modem in SONY Srx7

[VKogutovsky]

Hi All,
I've got a problem with my sony pcg srx7 laptop after upgrading from XP HE to XP Pro. My modem doesn't dial the number moreover nothing is happend in the phone line and even there are no tone in the speakers.
I've tried a lot of drivers, from conexant.com and from sony.jp, some made my system unstable, some crashed with BSOD.

Here is system information about my modem:
=====================================================================
= SYSTEM INFORMATION =
=====================================================================
Date : 6/16/2003
ListMdm Ver : 1.6
Windows OS : Microsoft Windows XP
Build Number : 2600

=====================================================================
= RESULT OF MODEM QUERY =
=====================================================================
NUMBER OF MODEMS FOUND = 1

MODEM #1:
PCI CONFIGURATION INFORMATION READ:
VENDOR ID : 8086
DEVICE ID : 2446
SUBVENDOR ID : 104D
SUBDEVICE ID : 80F2
REVISION ID : 03

DEDUCED INFORMATION:
VENDOR NAME : ICH
DEVICE NAME : ICH2
SUBVENDOR NAME : SONY --

HTTP://WWW.SONY.COM

MODEM TYPE : HSF
WINXP INBUILD SUPPORT : NO

A part of a log file:

06-16-2003 14:32:10.235 - File: C:\WINDOWS\System32\tapisrv.dll, Version 5.1.2600
06-16-2003 14:32:10.235 - File: C:\WINDOWS\System32\unimdm.tsp, Version 5.1.2600
06-16-2003 14:32:10.235 - File: C:\WINDOWS\System32\unimdmat.dll, Version 5.1.2600
06-16-2003 14:32:10.245 - File: C:\WINDOWS\System32\uniplat.dll, Version 5.1.2600
06-16-2003 14:32:10.285 - File: C:\WINDOWS\System32\drivers\modem.sys, Version 5.1.2600
06-16-2003 14:32:10.285 - File: C:\WINDOWS\System32\modemui.dll, Version 5.1.2600
06-16-2003 14:32:10.285 - File: C:\WINDOWS\System32\mdminst.dll, Version 5.1.2600
06-16-2003 14:32:10.285 - Modem type: SoftK56 Data,Fax ICH Modem(80F2)
06-16-2003 14:32:10.285 - Modem inf path: oem13.inf
06-16-2003 14:32:10.285 - Modem inf section: ModemX_INTEL_SONY2
06-16-2003 14:32:10.285 - Matching hardware ID: pci\ven_8086&dev_2446&subsys_80f2104d
06-16-2003 14:32:10.599 - 115200,8,N,1, ctsfl=1, rtsctl=2
06-16-2003 14:32:10.599 - Initializing modem.
06-16-2003 14:32:10.599 - DSR is low while initializing the modem. Verify modem is turned on.
06-16-2003 14:32:10.609 - Send: AT<cr>
06-16-2003 14:32:10.609 - Recv: <cr><lf>OK<cr><lf>
06-16-2003 14:32:10.609 - Interpreted response: OK
06-16-2003 14:32:10.619 - Send: AT&FE0V1S0=0&C1&D2+MR=2;+DR=1;+ER=1;W2<cr>
06-16-2003 14:32:10.650 - Recv: <cr><lf>OK<cr><lf>
06-16-2003 14:32:10.650 - Interpreted response: OK
06-16-2003 14:32:10.660 - Send: ATS7=60M1+ES=3,0,2;+DS=3;+IFC=2,2;X4<cr>
06-16-2003 14:32:10.670 - Recv: <cr><lf>OK<cr><lf>
06-16-2003 14:32:10.670 - Interpreted response: OK
06-16-2003 14:32:10.670 - Waiting for a call.
06-16-2003 14:32:10.680 - Send: ATS0=0<cr>
06-16-2003 14:32:10.690 - Recv: <cr><lf>OK<cr><lf>
06-16-2003 14:32:10.690 - Interpreted response: OK
06-16-2003 14:32:10.832 - 115200,8,N,1, ctsfl=1, rtsctl=2
06-16-2003 14:32:10.832 - Initializing modem.
06-16-2003 14:32:10.832 - DSR is low while initializing the modem. Verify modem is turned on.
06-16-2003 14:32:10.842 - Send: AT<cr>
06-16-2003 14:32:10.852 - Recv: <cr><lf>OK<cr><lf>
06-16-2003 14:32:10.852 - Interpreted response: OK
06-16-2003 14:32:10.862 - Send: AT&FE0V1S0=0&C1&D2+MR=2;+DR=1;+ER=1;W2<cr>
06-16-2003 14:32:10.963 - Recv: <cr><lf>OK<cr><lf>
06-16-2003 14:32:10.973 - Interpreted response: OK
06-16-2003 14:32:10.983 - Send: ATS7=60M1+ES=3,0,2;+DS=3;+IFC=2,2;X4<cr>
06-16-2003 14:32:10.993 - Recv: <cr><lf>OK<cr><lf>
06-16-2003 14:32:10.993 - Interpreted response: OK
06-16-2003 14:32:10.993 - Dialing.
06-16-2003 14:32:11.004 - Send: ATDT########<cr>
06-16-2003 14:33:14.649 - Recv: <cr><lf>NO CARRIER<cr><lf>
06-16-2003 14:33:14.649 - Interpreted response: No Carrier
06-16-2003 14:33:14.649 - Hanging up the modem.
06-16-2003 14:33:14.659 - Send: ATH<cr>
06-16-2003 14:33:14.679 - Recv: <cr><lf>OK<cr><lf>
06-16-2003 14:33:14.679 - Interpreted response: OK
06-16-2003 14:33:14.679 - 115200,8,N,1, ctsfl=1, rtsctl=2
06-16-2003 14:33:14.679 - Initializing modem.
06-16-2003 14:33:14.689 - DSR is low while initializing the modem. Verify modem is turned on.
06-16-2003 14:33:14.700 - Send: AT<cr>
06-16-2003 14:33:14.700 - Recv: <cr><lf>OK<cr><lf>
06-16-2003 14:33:14.700 - Interpreted response: OK
06-16-2003 14:33:14.710 - Send: AT&FE0V1S0=0&C1&D2+MR=2;+DR=1;+ER=1;W2<cr>
06-16-2003 14:33:14.750 - Recv: <cr><lf>OK<cr><lf>
06-16-2003 14:33:14.750 - Interpreted response: OK
06-16-2003 14:33:14.760 - Send: ATS7=60M1+ES=3,0,2;+DS=3;+IFC=2,2;X4<cr>
06-16-2003 14:33:14.770 - Recv: <cr><lf>OK<cr><lf>
06-16-2003 14:33:14.770 - Interpreted response: OK
06-16-2003 14:33:14.770 - Waiting for a call.
06-16-2003 14:33:14.781 - Send: ATS0=0<cr>
06-16-2003 14:33:14.791 - Recv: <cr><lf>OK<cr><lf>
06-16-2003 14:33:14.791 - Interpreted response: OK
06-16-2003 14:33:14.791 - Session Statistics:
06-16-2003 14:33:14.791 - Reads : 24 bytes
06-16-2003 14:33:14.791 - Writes: 86 bytes

Can anyone help me? Thanks in advance.

 

[chaps]

Two suggestions: go into control panel and bring up modems, look and see if more than one modem is listed- delete those that do not seem correct. Also you can go into the system panel device manager and look at modems and other devices, delete those that do not seem correct. Or you can delete all found and then have Windows do a new hardware search and install. But, it looks like the modem is responding in reference to your boot list. The problem could be the software related to your Internet access, you may have to re-install the IP software, and reset modem types and dial preferences.

Mike

 

[Comtech]

&quot;VENDOR ID : 8086&quot;
This is an Intel modem, not a Rockwell.

Cheers,
Jim

http://members.cnx.net/reboot/