we have a problem..
I have users that complain of not being able to open published applications even though they've just logged on. We limit users to 1 instance per application on the farm. They get a message that states they already have an instance open, sure enough looking on the mangement console we can see that they are still logged in, even though they've closed the published app down previously..
My management are concerned about the number of helpdesk calls we are getting..
Any ideas or thoughts
regards
john
I have users that complain of not being able to open published applications even though they've just logged on. We limit users to 1 instance per application on the farm. They get a message that states they already have an instance open, sure enough looking on the mangement console we can see that they are still logged in, even though they've closed the published app down previously..
My management are concerned about the number of helpdesk calls we are getting..
Any ideas or thoughts
regards
john