Problems to remove DIR by MP

[benlaa]

Hello,

i have a question. I can delete Directios by Putty or Winfiol, only with MP i have a Problem.
It always says: Not alowed! and it makes no differens between who will delet Admin Super User or what ever!

Sorry my english is not the best

 

[doktor]

It's OK.

With MP, you should remove the call_list (i.e personal profile (PELPI)) of the extension before you can remove/delete the extension. Try that.
If you remove the call_list for the extension and save the result first, the it is possible to delete the extension.

///doktor

 

[benlaa]

Thanks for your answer,
but it dosen´t work. We tryed so many things, also that with call_list. when we create a DIR for exampöe dir=xxxx, wihtout anything call-list etc. it also dosen´t work to delete it. You can create you can Print but not delete, even in Putty or Winfiol it works.

When we tail the /var/log/messenges and send the delete funtion than it shos us that:

Aug 9 16:31:07 LIM1 AMP_Protocol[16290]: AMP_Protocol version missmatch (in AMP_init): Server version: '13.211.3', client version: '13.136.22'
Aug 9 16:31:07 LIM1 mdsh[16290]: uid=1004 UNIX date
Aug 9 16:31:07 LIM1 mdsh[16290]: uid=1004 retCode=0 from date
Aug 9 16:31:07 LIM1 AMP_Protocol[16290]: AMP_Protocol version missmatch (in AMP_init): Server version: '13.211.3', client version: '13.136.22'
Aug 9 16:31:07 LIM1 mdsh[16290]: uid=1004 UNIX date
Aug 9 16:31:07 LIM1 mdsh[16290]: uid=1004 retCode=0 from date
Aug 9 16:31:07 LIM1 AMP_Protocol[16290]: AMP_Protocol version missmatch (in AMP_init): Server version: '13.211.3', client version: '13.136.22'
Aug 9 16:31:30 LIM1 mdsh[16290]: uid=1004 UNIX date
Aug 9 16:31:30 LIM1 mdsh[16290]: uid=1004 retCode=0 from date
Aug 9 16:31:30 LIM1 AMP_Protocol[16290]: AMP_Protocol version missmatch (in AMP_init): Server version: '13.211.3', client version: '13.136.22'
Aug 9 16:32:04 LIM1 mdsh[2881]: uid=1000 UNIX ts_about


So then we looked at the version of MP, MT, and service pack of linux, there are all ok even linux is sp3 not 4

 

[himdp]

What is the version of TSE ('ts_about')

 

[benlaa]

At the Moment the customer is on vacation, and the support for MX-One by Aastra has found a solution.
There is a problem with upgrading between some versions. At the moment there is no official paper to this problem.
When i have a official answer from aastra i will answer here, thanks for help!

 

[doktor]

In the mean time TTY commands should be used from the command line window in MP.

///doktor