Problems Starting Windows XP

[marieannie]

Hello, I'm using Windows XP Home Edition in my computer. I don't know what happen but recently it doesn't start correctly. Appears the window that I can choose if I want to Start SAFE MODE, SAFE MODE WITH NETWORK SUPPORT, START NORMALLY, LAST BEST KNOW CONFIG..

I've tried all the options but didn't work. it looks like is going to start...but it returns me to the same screen.

And the weird thing is that sometimes it start correctly...
but this doesn't happen frequently.

Any suggestions????
Thanks!

 

[IloveCheese]

This happened to me, and everytime, whatever I chose, it rebooted after a brief Blue Screen.

What you need is to choose the one with something like "Command Prompt" in it (perhaps "Safe Mode with Command Prompt"), and then run chkdsk. One of your core System Files has become corrupt and is usually fixable.

Try it and tell me if it works.

 

[marieannie]

It doesn't let me start using that option... Should I use a Bootable floppy disk?

 

[IloveCheese]

Yes, try that. If it is an XP Boot Disk, use Chkdsk

If it is a 98/ME Boot Disk, use Scandisk.


It should fix it, if not, report back.

 

[linney]

Some things to try.


HOW TO: Install and Use the Recovery Console for Windows XP (Q307654)

http://support.microsoft.com/support/kb/articles/q307/6/54.asp

Try running ChkDsk /r from the Recovery Console. Also look at FixBoot and FixMbr while in Recovery Console.

An easy to follow recovery console description when unable to start computer due to corrupt registry.

http://www.digitalwebcast.com/2002/03_mar/tutorials/cw_boot_toot.htm

How to Use System Files to Create a Boot Disk to Guard Against Being Unable to Start Windows XP (Q314079)

http://support.microsoft.com/support/kb/articles/q314/0/79.asp

Q305595 - HOW TO: Create a Boot Disk for an NTFS or FAT Partition in Windows XP

http://support.microsoft.com/support/kb/articles/q305/5/95.asp

If they don't work you could try repairing windows by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/support/kb/articles/q315/3/41.asp