Problems recieving email

[Cojast]

Ok i have exchange 2003 installed on server2003 with all updates for all.

I have two domains recieving email in exchange. "mydomain.com" and "yourdomain.com" Mydomain.com is the primary and works great, yourdomain.com is the secondary email and can not recieve email from anyone outside my network. I thought i setup these two domains the same way but apparently i missed something. Can anyone help me try to troubleshoot or point me in a direction to look at.

Thanks

 

[markdmac]

Verify the MX record in public DNS.

I hope you find this post helpful.

Regards,

Mark

 

[ShackDaddy]

The MX record is a good start.

You should also check your server's recipient policy and make sure that it is expecting to receive mail for the 'yourdomain.com' domain.

In the Exchange System Manager, look under Recipients -> Recipient Policies and you should have 'yourdomain.com' listed in addition to the default policy.

Otherwise your server will reject all mail that was sent to that domain, even if your MX records are set up properly.

ShackDaddy

 

[Cojast]

Ok i tried those suggestions and still am getting a reply that could not deliver...any other suggestions

 

[ShackDaddy]

Why don't you tell us how you set them up, and let us tell you what's missing, rather than saying that they don't work but not giving us any details about what's been done so far?

If you've properly set up the MX record, you chould be able to do the following from a client:

Open a command-line
type 'nslookup', enter
type 'set tye=MX', enter
type 'yourdomain.com', enter

It should return you some records, including an MX record that points to an A record that links to your server's IP address.
If that looks right, then it's a configuration problem on your server, and recipient policies are the place where that problem usually exists.

Do you have the recipient policy set up already?

Do you have users in your AD that currently are configured with addresses @yourdomain.com?

After you send a test email, are you checking the Application log on the server to see if anything shows up in the log? Do you know how to turn diagnostic logging for SMTP on?

Try and give us more information. We can help you more specifically that way.

ShackDaddy

 

[Cojast]

Sorry this is my first time setting one of these up.

I can send email out just fine. And i can recieve email from my network just not the outside network.

The MX is done properly because i let my ISP do that, unless they dont know what they are doing.(hopefully that is not the case)

There are two people in my AD with the @yourdomain.com.

recipient policy was setup when the mydomain.com was setup and that works perfectly then i added yourdomain.com to the recipient policy as a second one.

I did the nslookup and I compared it to other domains and it looked similar.

Can you tell me any other info you need?

 

[markdmac]

So do the MX records for both domains point to the same IP?

If you do an MX lookup on DNSTUFF.COM what results do you get?

Any firewalls that could be blocking?

I hope you find this post helpful.

Regards,

Mark

 

[Cojast]

There is a sonicwall in place but the one domain works perfectly so the sonicwall shouldnt be the problem since both domains are on the same box. (i believe it to be true anyways)

It shows three records an MX and two NS the MX is different then the 2 NS records could that be the problem?

 

[markdmac]

Can you post your domain names. I'll check the public info and report back. Let me know which domain works and which does not.

I hope you find this post helpful.

Regards,

Mark