Problems generating index in InDesign CS2 4.04 Windows

[TomUnderhill]

A client sent me a Word file with approximately 1700 index codes embedded from Word. A large proportion of entries fall into one major heading.

When I attempt to generate the index in InDesign CS2 v. 4.04 the computer just sits there with the hourglass spinning... and spinning.

Tests with an earlier version Word file got as far as processing entry 1350 of 1700 before the process just hung.

What I've tried:
1. Splitting the file into smaller sections. I thought there might be a problem with an entry.
2. Slitting the longest major index entry into two sections.
3. Creating the file on two other computers running earlier versions of InDesign CS2.
4. Creating the file on a Mac running InDesign CS2 4.04.

At this point I'm about ready to tell the client that we need to drop the Word indexing and re-create it in InDesign.

Any ideas? Thanks in advance.

t

 

[Schaarbeekistan]

Hello TomUnderhill

We're experiencing exactly the same problem and tried the same solutions but they all failed. The internet doesn't reveal any clues either. Hopefully you were more succesfull than us. If you solved the problem in the meantime, could you please share the solution with us?

thanks in advance

Schaarbeekistan

 

[TomUnderhill]

We've had some success in copying text from the Word document and pasting it into a new InDesign file (with the RTF past enabled).

Don't know why it's been working, but it has.

Good luck.

t

 

[TomUnderhill]

I have found a consistent problem when I open a pre-CS2 file and attempt to index. I experience no indexing problems when I recreate the document in CS2 and copy and paste all elements from the pre-CS2 file into the new file.

The indexing just hangs whenever I do anything with pre-CS2 files.

This isn't the streamlined solution I'd hoped for, but at least I'm finding a painful work-around.

t