Hey everyone,
I need help creating a custom call by call report in crystal. One thing that I can’t figure out is how to configure crystal or symposium to pull from a different view each day. For example today’s table/view that crystal would view would be called "ecallbycallstat20070522..." but tomorrow the table I would need to pull from this view "ecallbycallstat20070523". Is there any way to automate this so the end user could see current or previous day's call by call stats based upon an import field within symposium or crystal?
I need help creating a custom call by call report in crystal. One thing that I can’t figure out is how to configure crystal or symposium to pull from a different view each day. For example today’s table/view that crystal would view would be called "ecallbycallstat20070522..." but tomorrow the table I would need to pull from this view "ecallbycallstat20070523". Is there any way to automate this so the end user could see current or previous day's call by call stats based upon an import field within symposium or crystal?