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problems after 6.1 upgrade

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justanotherhack

Technical User
Mar 14, 2005
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I just upgraded the CS and MA's to 6.1.
So far i've noticed the following problems:
1. Mediamanager is crashing (drwtsn) on the CS.
2. None of the alerts/reports that are scheduled to be sent are going
through. Fails with error "7416 10d4 08/24 11:00:29 ######
mailRpt::send() - error to send Auxiliary Copy Job Summary Report -
Daily Aux Report."

Anybody else see this?
 
I didn't see any of those errors when I upgraded. Have you applied all of the patches?
 
sp2 plus post pack 1 - then i dl'd anything additional from the automatic updates site and applied those as well.....
 
Kudos Commvault, kudos. Now the next step is they will deny this is a problem for a week then issue a Sev 1 patch for everyone.
 
well - i guess i should've checked this beforehand - but the reason the alerts were failing is because commvault is not adhering to smtp specs and is sending bare linefeeds.
We had this problem in 5.9 and a patch was issued - we were also told that the fix was already rolled into 6.1.
Thankfully - support was incredibly responsive on this one and is working on getting a patch from the development ppl.
Still waiting on whats up with the mediamanager crash....
 
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