Problem with restoring media from backup -> e3022

[MT2002]

Hi everybody.

I've got a problem with restoring a backup from my DELL DLT V122 Tapedrive. I'm using Arcserve 9.0 on a Windows Server 2003 with SP1.

I can restore the first session of a tape, but the other sessions don't work. There come an error which says:

Information 2006/05/10 17:35:35 52 Restore Operation Failed.
Information 2006/05/10 17:35:35 52 Number of Error(s)/Warning(s): 1/0
Information 2006/05/10 17:35:35 52 Average Throughput: 0 KB/min
Information 2006/05/10 17:35:35 52 Elapsed Time: 0s
Information 2006/05/10 17:35:35 52 0 Database(s)/Transaction Log(s) (0 KB) Restored to Disk.
Information 2006/05/10 17:35:35 52 0 Session(s) Found on Media.
Information 2006/05/10 17:35:35 52 ** Summary for Job **
E3022 2006/05/10 17:35:35 52 No valid destination.

I tried with the restore wizard, without it... restore by query and so on.

Does anybody have an idea?

 

[Cyklops]

start with updating your v9.0 version to v9.01 Sp2, then try again.

regards

 

[MT2002]

Okay, I'll try it tomorrow.
Thanks

 

[MT2002]

I can't update to v9.01 SP2.
After installing the update, Arcserve told me that it was successful installed. But after rebooting the system I read in the help popup still Arcserve v9.0!

What I'm doing wrong?

 

[MT2002]

I deceided to update Arcserve with v11.5 instead.
Now, I've got another problem.

When I try to restore data with the wizard I can't see all sessions from a tape.
How can I fix that problem?


Thanks.

 

[davidmichel]

Merge the tape. Manager Utilities Merge.

 

[MT2002]

I merged the tapes in Arcserve, but I still can't see the other sessions in the restore wizard. :-(

 

[davidmichel]

If the option Merge All sessions was used then there are two possibilities.
1) database corruption
2) the sessions are not on the tape
a) run a Scan on the tape to verify the sessions on tape