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Problem with Out Of Office Assisistant in Outlook 2007

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htran

Technical User
Apr 21, 2003
20
0
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US
We have Exchange 2007 and MS Office 2007 here.

One day while setting up the "Out Of Office Assistant", I noticed that it did not work properly.

With Outlook 2007, this feature (Out of Office Assistant) is greatly enhanced, however, it did not work as it should.

There are 2 parts of this new set up, one is for "Inside My Organization" and the other for "Outside My Organization".

I typed 2 separate messages with different contents and then tested. While sending a test message from my Yahoo account, I noticed that I am only getting content of the message from the "Inside My Organization". I thought that it was odd. I asked one of my colleagues to test his Outlook and it was the same result.

Does anyone know how to fix this or this is a bug from Microsoft?

Do I have to configure the Exchange 2007 to adapt with this new feature?

Greatly appreciate the help.

HT
 
I believe that I found the solution for this.

Under Exchange 2007, go to "Global Settings" --> "Hub Transport" --> "Remote Domains" --> "Defaults * " and then right click on "Properties". Select the following option:

"Allow external out-of-office messages, and out-of-office messages set by Outlook 2003 or earlier clients or sent by Exchange Server 2003 or earlier servers".

You have to restart the "MS Exchange Transport" service from Windows services.

I can't restart this service during the business hours so I will try it later on tonight or next week.

I will post results.

HT
 
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