canijomxli
Technical User
hello
very good afternoon
I need help
I recently changed the position of telecommunication and networks
and I have a major problem (in many others)
I have a menu created in CallPilot application builder
I have a menu that only work 5 options
1
2
3
4
5
the problem is that option 1 and 4 the numbers I have aimed at external
if the person does not answer within the first 2 rings brand I can not transfer the call
(I make the remark that nowhere I take that answer and the answer appears)
I have no idea to check or to do
I need that ring menu indefinitely or about 6 times minimum
DID I have it directed to the correct SDN (since I answered the menu by dialing the outside number or mark the number of service, both answer and do the procedure)
I hope you understand my problem and I can help
very good afternoon
I need help
I recently changed the position of telecommunication and networks
and I have a major problem (in many others)
I have a menu created in CallPilot application builder
I have a menu that only work 5 options
1
2
3
4
5
the problem is that option 1 and 4 the numbers I have aimed at external
if the person does not answer within the first 2 rings brand I can not transfer the call
(I make the remark that nowhere I take that answer and the answer appears)
I have no idea to check or to do
I need that ring menu indefinitely or about 6 times minimum
DID I have it directed to the correct SDN (since I answered the menu by dialing the outside number or mark the number of service, both answer and do the procedure)
I hope you understand my problem and I can help