Problem with Imports giving an error.. any ideas?

[gwichman]

i'm seeing this fairly repeatedly.. sometimes it gets further and sometimes not as far with the same import. What could be causing this? This is NB datacenter 3.41 on win2k sp2..

Some import fine too..

"C:\Program Files\VERITAS\NetBackup\bin\admincmd\bpimport.exe" -Bidfile "C:\Program Files\VERITAS\NetBackup\temp\20030213142743.bid" -L "C:\Program Files\VERITAS\NetBackup\Logs\NBimport\Import2-0017.log" -M ps-bs-2450-01

Import phase 2 started 02/13/03 14:27:43
14:27:43 INF - Importing class NYEXCH, schedule Full (cgrexc01_1041900301), media id CGD368, created on 01/06/2003 16:45:01.
14:27:45 INF - Waiting for mount of media id CGD368 on server ps-bs-2450-01.
14:27:45 INF - Media id CGD368 is not in a robotic library; administrative interaction may be required to satisfy a mount request.
14:28:16 INF - Waiting for positioning of media id CGD368 on server ps-bs-2450-01.
14:28:37 INF - Beginning import on server ps-bs-2450-01 of client cgrexc01.
14:48:29 INF - Waiting for mount of media id CGE406 on server ps-bs-2450-01.
14:48:29 INF - Media id CGE406 is not in a robotic library; administrative interaction may be required to satisfy a mount request.
14:53:50 INF - Waiting for positioning of media id CGE406 on server ps-bs-2450-01.
14:53:50 INF - Continuing import on server ps-bs-2450-01 of client cgrexc01.
15:33:30 INF - Waiting for mount of media id CGE408 on server ps-bs-2450-01.
15:33:30 INF - Media id CGE408 is not in a robotic library; administrative interaction may be required to satisfy a mount request.
15:48:37 INF - Waiting for positioning of media id CGE408 on server ps-bs-2450-01.
15:48:37 INF - Continuing import on server ps-bs-2450-01 of client cgrexc01.
16:42:52 INF - Waiting for mount of media id CGE410 on server ps-bs-2450-01.
16:42:52 INF - Media id CGE410 is not in a robotic library; administrative interaction may be required to satisfy a mount request.
16:48:13 INF - Waiting for positioning of media id CGE410 on server ps-bs-2450-01.
16:48:13 INF - Continuing import on server ps-bs-2450-01 of client cgrexc01.
17:54:41 INF - Waiting for mount of media id CGE411 on server ps-bs-2450-01.
17:54:41 INF - Media id CGE411 is not in a robotic library; administrative interaction may be required to satisfy a mount request.
18:00:15 INF - Import of class NYEXCH, schedule Full (cgrexc01_1041900301) failed, network connection timed out.

18:00:15 INF - Status = no images were successfully processed.

 

[gwichman]

few additional things..

It always seems to occur about 5.5 minutes after the media id not in the library message..

I'm not doing anything with the network.. win2k server is the master server.. tape drive is connected to it.. just try to run imports all on the same machine.

 

[defstar]

Check the device monitor. You more than likely have a pending mount request. Let me know if this is not the case.

*Be careful in the device monitor as you may not be able to see the pending request. It is in a window that likes to minimize to the bottom of the GUI. Just keep your pointer over it until it changes into 2 vertical arrows, the click and hold, and drag the window into view. This only happens in rare occassions.