Problem with emails going into document library....

[abacabb]

I configured incoming email for the first time in sharepoint.



I have 2 problems:

1. When an email gets sent as an attachment, 2 entries are made in the sharepoint library. One with just the attachment, and another with the original message and attachment together. We need it to only put one entry that contains both attachment and email message.

2. When the user opens the EML file from the document library, it opens in Outlook Express. If you try to open it in Outlook, it opens a new email message with the EML as an attachment. We need it to open in Outlook as a reply email to the individual that sent the original message.

Any ideas?

 

[ehaze]

Have you tried using a Discussion Board in place of the doc library?

http://www.sharepointed.com/

 

[abacabb]

Discussion Board worked! However, our only issue with it now is when it saves the original email, it won't just allow you to open it from the post. Instead when you click it, only two buttons show: Save and Cancel. Is there a way to have "Open" show on that prompt?

 

[ehaze]

Are you able to save one of the .eml files to your desktop?

if so, right click on the file and Opens with option.


If you are working in SP2010, read this:

http://social.msdn.microsoft.com/Fo...l/thread/d9a77637-b359-4198-9a5b-80fee8eb5130

http://www.sharepointed.com/

 

[abacabb]

That's the thing, we want to be able eliminate having to download it to the desktop. We want to open it right from sharepoint.

 

[ehaze]

no, was saying to try saving it to your desktop to see what the open with option is.

http://www.sharepointed.com/

 

[abacabb]

Oh! I forgot to mention it's opening in outlook now lol. So now I just need to get it to open right from sharepoint.