Problem with dll's, terminal server, and accounting software

[BlindMonk]

We have recently purchased some accounting software, which has given us no end of trouble.
I have the software ( Everest by Icode ) installed on an 2000 advanced server box running IIS (It has an E-commerce package bundled in) and MSSQL. I usually connect to the box using terminal server (administration mode).
Here is the problem I am having: When I try to connect to the website, inetinfo.exe sucks up all of my memory. When I try to connect to the e-commerce administrator app that they have provided, it complains that a dll isn’t registered.
However, when I logon to the server locally, all these problems disappear. Logoff locally again, regardless of who is logged on ts, the problem is back again.
So my question is: how do I get my server to automatically log on a user locally, so that someone doesn’t have to log on manually whenever the server is reset?
Alternately, is there a way to get the dll to work when someone isn’t logged on locally, or when someone is logged on to the ts?
Regards,
Warren

 

[tecknic]

Not all applications run on a TS box depending on how the applications uses the registry. Have you checked with the the provider if their apps is compliant to TS server? sounds like it's not. In order to work, applications must user the HKCU as much as possible otherwyse.

Installation must be done on installation mode but if I'm not mistaken w2k force you to switch. if it's not the case uninstall and reinstall on installation mode.