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Problem with Divert

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Sparkresponse

Technical User
Aug 17, 2006
47
GB
Hi All

I've got a 2420 phone which is currently diverting to a mobile and I wish to switch the divert off

I've tried the following:

busyout and release
Remove station and re-add
Status station shows no cf
I've tried different phones
I've swopped extension

Any advice would be much appreciated

Cheers Dave R
 
check the coverage path - it could be using remote-coverage.

alternately -

Check to see if EC500 is enabled
 
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