I have been working on an HP with WinME. CompuServe was their ISP. Had trouble connecting, so I dumped temp files, history, etc, cleared cache, uninstalled adapter, scanned disk and defragged drive, etc. Would not connect at all. Tried uninstalling and reinstalling modem and drivers, uninstalled modem and installed known good modem and drivers, uninstalled communications from windows and reinstalled, tried to connect using dialup connection to another isp, deleted GLOBAL>ORG...etc. I finally got a log of modem activity, and one of the things it says is "Don't know to format". Anyone care to explain to me??? Thanks in advance for your assistance..........