Problem when create order entry with optional fields

[hado34]

dear all

i am facing an issue when i try to create an order entry and in case the user forget to fill the optional fields (mandatory one)
instead of allowing the user to finish the entry , the screen gets blank and the user has to start from scratch again

sage 300 V6.1 using the original OE entry
regards

 

[ettienne]

The user must enter the required optional fields before posting the order.

Sage 300 ERP Certified Consultant

http://www.adssglobal.net

 

[hado34]

thanks etienne

my problem is when they dont do so, we have a blocking message which is good but after that instead of to be allowed to fill the optional fields and post again
a new order start (screen get empty) and it is fustrating to have to enter all the details again

To avoid that I put a default value for the optional fields but now when they forget to fill them i having incorrect information
regards

 

[ettienne]

They need to enter the correct information the first time, that's all. Or forget about using optional fields.
That's the way it works unfortunately, there's nothing you or I can do about it.


Sage 300 ERP Certified Consultant

http://www.adssglobal.net