PROBLEM TO INSTALL ALOHA 6.7.48 on WINDOWS x64

[JoseZapeta]

Sorry about my english,
I just installed ALOHA TS 6.7.48 on Windows x64 , but service CTLSVR doesnt start. When i eject Aloha MRG it says CTLSVR is not registered, but i eject the bat, UNREGISTERED and then REGISTERED. All the requisit are already installed. any suggestions??

 

[AlohaRoss]

check the debout.svr and see why ctlsvr wont start.
usually missing hasp driver or lananumber

AlohaRoss

http://www.needaholahelp.com

spelled like Aloha but NCR won't let me use Aloha in my domain anymore

 

[JoseZapeta]

Tanks Ross , i really appreciate your help.

This is the message from debout.svr

Jun 18, 08:52:02 AlohaHaspInstall started... version 5.2.7.117
Jun 18, 08:52:02 Operating system is unknown or unsupported. (BuildNumber 9200, Platform 2, Version 6.2)
Jun 18, 08:52:02 Identifier of calling application - "cmd.exe"
Jun 18, 08:52:02 Getting currently installed Hasp driver settings -
Jun 18, 08:52:02 Hasp driver for Windows NT has not been installed.
Jun 18, 08:52:02 Getting version of hasp driver to be installed -
Jun 18, 08:52:02 Version of HINSTALL.EXE is "4.116.5.70"
Jun 18, 08:52:02 Installing hasp driver with AutoDetect=Y -
Jun 18, 08:52:03 Returned 33816577 from C:\Users\SISTEM~1\AppData\Local\Temp\HINSTALL.EXE -i -kp -nomsg
Jun 18, 08:52:03 WARNING: Hasp driver may not have been installed properly.
Jun 18, 08:52:03 Copying HINSTALL.EXE to C:\BootDrv\Aloha\BIN -
Jun 18, 08:52:03 A file by that name already exists - checking file attributes
Jun 18, 08:52:05 HINSTALL.EXE has been copied to C:\BootDrv\Aloha\BIN
Jun 18, 08:52:05 Exiting AlohaHaspInstall...

But i stalled an driver from safeNet Page "Sentinel_LDK_Run-time_setup" and my sentinel turn on the light but CTLSVR dont even show on the services devices.
Im going to try installing Windows 7 x64

 

[AlohaRoss]

Jose
can you delete the debout.srv file in tmp folder
try to restart the ctlsrv service and repost the entire debout after service fails to start. There is more information in the debout then you have listed

AlohaRoss

http://www.needaholahelp.com

3rd Party support