PROBLEM STARTING WITH HIPATH 4000 V4.0

[felikuichy]

HELLO,
This is my first post on the forum, I have a problem starting , I have three cards DSCXL , the problem is this , when I start hipath two boards show 4 in their displays, and the other in slot 1 causes a cycle repetitive and fails to finish , so I can not have comuncacion with hipath for any programming or regeneration .
I hope your answer thanks .

Annex a picture for reference

 

[sbcsu]

The bottom processor (DSCXL) should load to a dash dot configuration.
One of the others should load to an A and the other to an S (looked at sideways)!
Is the hard disk from that (duplex) system originally or is it from another system?


Take out the top processor and reload to see does one of the top processors go to A
Try loading from compact flash/magneto optical disk (press LCT then RES) on the bottom processor
Are the RTM modules fitted correctly on the backplane?
Are the fans running?

 

[felikuichy]

thanks

the system is duplex , at the moment I do not have any backup configuration . I have 2 compact flash ,
RTM modules are placed correctly, the fans are on.

I can not even connect to the Ethernet ports ( Altantic , IPDA , or CUSTOMER SERVICE )

 

[sbcsu]

Hi
Connect a 9 way V24 cable to a serial port on laptop/desktop PC to Service Port on bottom processor
Setup Hyperterminal or similar to 38400 8N1NN
Reload the system
see what the errors are coming up
Capture what it is sending out and send it here

If it still does not load
Remove all processors and the top LAN card just leave the bottom processor in
After it shows 9 it should load to dash dot

 

[sbcsu]

In the picture you have the processors marked.
When 1 was swapped with 2 was the SIM card and memory chips moved as well ?

 

[felikuichy]

hello,

I send the report to boot.

 

[felikuichy]

Hello , I sent this additional ,
**** SCI ERROR! *****

SIMCARD ERROR
TEMPERATURE:
ACT TEMP CPU: 57
ACT TEMP BOARD: 35
OVER TEMP CPU: 90
OVER TEMP BOARD: 55
OVER TEMP HYSTERESE 0
ACT TEMP STATUS: 80
*** S Y S L O A D S T A R T E D (VARIANT FEATURE-LEVEL: N2) ***
POOL SIZE: 82, WRITE: 07, READ: 01, NUM MSG: 06, NUM MSG HIGH: 06
ACTUAL RESTART TIME: 1984-00-00 02:32:50,241
RESTART REASON = HARD RESTART
BUILD CHECKSUM BY SYSLOAD REQUESTED FOR:
JOHE: 1, JOLI: 1, DSC: 0, SEG: 0, POOL: 1, PMT: 1
SYSLOAD CHECKS FOR RELOAD (01)
LOAD CONDITIONAL (COMPARE CHECKSUM) REQUESTED TO SYSLOAD
SEND END OF STARTUP MESSAGE (RSTE)
SWITCH DESCRIPTOR TABLE
LOADING COMPLETED; RESTART COUNTER IN JOTA HEADER => 02
POOL SIZE: 82, WRITE: 07, READ: 01, NUM MSG: 06, NUM MSG HIGH: 06
START ROOT JOB

 

[sbcsu]

Thank you for that.
Here is the answer...

For Version 4 HiPath (Your Software) you need to use DSCXL Q2311-X (With a WHITE Label on the left hand side near the SIM Card holder)

For Version 5 & 6 HiPath you have to use DSCXL Q2311-X300 (With a YELLOW label on the left hand side near the SIM Card Holder)

Either change the processors back to the older Q2311-X or Change the Software up to V5

The Processors you are using are showing up as DSCXL-X300

 

[sbcsu]

Sorry I meant V4 - White Sticker
V5 - Yellow Sticker
V6 is a different processor.

Also I don't see a SIM Card installed.

 

[felikuichy]

Thank,
I have a white SIM card on the processor installed in slot 1 ( DSCXL ) .
Is it possible to be corrupt ?
How I can fix it?

 

[sbcsu]

Para la Versión 4 HiPath ( del software ) es necesario utilizar DSCXL Q2311 - X ( con una etiqueta blanca en el lado izquierdo cerca del soporte de la tarjeta SIM )

Para la Versión 5 y 6 HiPath usted tiene que utilizar DSCXL Q2311 - X300 (con una etiqueta amarilla en el lado izquierdo cerca de la titular de la tarjeta SIM )

 

[felikuichy]

hi, thank you very much for their help ,

I can not even restore the system.
All I could do is press the reset button of the DSCXL (ADP ) button followed by the LCT card and service port I connect via hyperterminal and agree to the following menu

Attach ide devices at HDMO/HDCF:

HD
vendor: ATA HD product: FUJITSU MHW2060 revision: 0000
device type: direct-access device

area found at: A1H1E APSC/CFW/BISTORG not found!
area found at: A1H1E APSC/CFW/BISTCPY not found!

size: 57231MB (915705 * 64KB, 117210241 sectors), granularity: 512 bytes


list Commands : help
Ask if... : askx <1=SF2X8/2=ext.RAM present?>
Eep Checksum : eepc <DEV = 0,1>
Eeprom Read : eepr <DEV = 0,1> <ADDR> <SIZE>
Eeprom Write : eepw <DEV = 0,1> <ADDR> <DATA>
Eeprom Progam : eepp <DEV = 0,1> <MAC HIGH32> <MAC LOW32>
FAN Tests : fant <0=General,1=Temperature,2=Overt>
FAN Stability : fans <CYCLES, 0=Forever>
Led flashes : leds
Show MAC Addr : macs <DEV = 0,1,(partner=2)>
Memory Display: memd <Start-ADDR> <SIZE> <WIDTH = 1,2,4 >
Memory Modify : memm <ADDR> <DATA> <WIDTH = 1,2,4 >
Switch Port : miis <DEV NUM> <0=OFF | 1=ON>
Read from MII : miir <DEV NUM> <ADDR>
Write to MII : miiw <DEV NUM> <ADDR> <DATA>
Read all Regs : miia <DEV NUM>
Read Counters : miic
N-Lan Hist : nlah <OUTPUT ENTRIES = 1...64>
N-Lan Loop : nlal <1=int,2=ext,3=Gener> <Partn.-IP><t1><t2>
N-Lan send msg: nlan
N-Lan Print : nlap <0=Nothing but Errors, 1=Rx/Tx>
Ofen (Stove) : ofen <START-ADDR> <END-ADDR> <CYCLES>
Show PCI Dev : pcid <BUS> <DEV> <FUNC>
PCI Cfg Read : pcir <BUS> <DEV> <FUNC> <OFFSET> <WIDTH>
Scan PCI Cfg : pcis
PCI Cfg Write : pciw <BUS> <DEV> <FUNC> <OFFSET> <WIDTH> <VAL>
Port Modify : prtm <ADDR> <DATA> <WIDTH = 1,2,4 >
Port Display : prtd <ADDR> <WIDTH = 1,2,4 >
RAM Access : rama <START-ADDR> <END-ADDR>
RAM-Format : ramf <ADDR> <SIZE> <PATTERN>
RAM Memory : ramm <START-ADDR> <END-ADDR> <VAR-ADDR>
RAM Combitest : ramt <ADDR> <SIZE> <CYCLES>
RTC & Timer : rtct
Read from SMB : smbr <DEV ADDR> <ADDR> <SIZE>
Write to SMB : smbw <DEV ADDR> <CMD> <DATA>
SMB EEP Prog : smbp
HDMO Inquiry : hdmo
HDMO Write : hdmw <0=HD,1=MO> <0=BISTORG,1=BISTCPY> <MODE>
HDMO Get bytes: hdmb <DEV> <FILE> <OFFSET> <SIZE>
HDMO Copy : hdmc <srcDev> <srcFile> <dstDev> <dstFile>
HDMO Verify : hdmv <srcDev> <srcFile> <dstDev> <dstFile>
HDMO Lasttest : hdml <MODE = 0...4> <CYCLES, 0=Foreve

with this menu could do something to help me access via ComWIN again ( HiPath 4000 Expert Access)

 

[sbcsu]

I don't think I am coming through clearly.
Please can you read the reply's again.
Thank you.

 

[felikuichy]

HELLO AGAIN , JUST BACK FROM HOLIDAY , THE PROBLEM CONTINUES WITH HIPATH ,
I CAN NOT CONNECT TO EQUIPMENT IN ANY WAY LAN PORTS (SERVICE , CUSTOMER , IPDA , and Altantic ) .
DSCXL CARD BOTTOM CONTAINING A SIM CARD NO finished loading , and the only way to connect is by SERVICE PORT AND Hyperteminal.

WHAT CAN I DO TO RECOVER FROM THE SOFTWARE ACCESS HiPath 4000 Expert Access - Connect

CAN ANYBODY HELP ME
THANK YOU ,,

SORRY FOR MY ENGLISH,

 

[masviss]

Once more explain for you.

You have main board DSCXL Q2311-X300 for HiPath 4000 Version 5 (five) ONLY!
But you try to load SOFTWARE for HiPath 4000 Version 4 (four) to this main board.

And that is all.

 

[felikuichy]

thank you very much for clarifying that doubt ,

now that I can do to fix it ?
I understand what I need to load the correct version? how can I do it?

excuse my ignorance on this subject,

I thank you for your help

 

[masviss]

Somewhere sbcsu put the references to install HP4000.
You need have access to Partner Net UNIFY.
Good luck.