Problem Starting HIpath 4000 V3

[nhlanhla]

Good day.. I have a hipath4K that's failing to startup. I connected a serial cable monitored the boot process, I have attached my findings as well. What could be the problem.

 

[nhlanhla]

additional attachments

 

[nhlanhla]

I also observed the error in quotes...

" error reading external RAM
NO EXTENDED RAM FOUND
FORMAT MEMORY
00000000 0009FFFF
000C0000 0105FFFF
01070000 0120FFFF
01220000 012C0F1F
012C1F20 012D07FF
012D0D73 012D13FF
012D2000 0FFFFFFF
COPY BOOT TO LM

 

[Moriendi]

Hard to say what the problem is there.

Does it get a chance to start writing to HISTA or is not stable long enough to get the hista off?

Can you boot from MO?

 

[sbcsu]

Ensure that the processor has a white strip with the part number written on it (next to the SIM card slot), if it is a yellow strip then that processor is only for V5 and upwards.
V4 uses S30810-Q23110-X-11 (White)
V5 and above uses S30810-Q2311-C1 (Yellow)

 

[nhlanhla]

Ok I have managed to boot using An MOD..
However the system is giving error
LOAD ERROR FOR DATA SUBSYSTEM OF AMO CODEW
EXCEPTION CODE : H'8442
The processors are failing to go to the active and standby state...

 

[nhlanhla]

MOD boot

 

[Moriendi]

OK so it's not booting successfully from the MOD.

This is where you use your backup MO to boot the system. If you haven't got one, you have a problem.

If you had a maintenance contract with Unify, then someone could build you a new V3 HD, and then use PCHi to try and extract the DB from your faulty HD and transfer to new. But without that - you have a problem again.