Problem sending mail 1

[bkesting]

I am running GroupWise 7 on an SLES 9 server. Everything works fine for the most part, but one really weird thing is happening when I try to send mail from my GroupWise account to my Hotmail account. If I send a new message from GW to hotmail, very rarely does the message show up in hotmail and it does not bounce back to GW. If I send a mail from hotmail to GW and reply back to hotmail it goes thru every time.

I have checked the logs of the GWIA and nothing seems out of the ordinary there. What may be the cause of this?

Thanks.

 

[marvhuffaker]

What you need to do is turn the logging to VERBOSE, then send a message.. Check the logs and see what kind of messages you get at the time you sent the message.

Marvin Huffaker, MCNE

http://www.redjuju.com

 

[bkesting]

I have set logging to verbose and here's what I get:

16:41:19 248 MSG 151 File: /opt/novell/groupwise/domaindir/wpgate/gwia/wpcsout/gwi949e/4/44e34aa1.380 Message Id: (44E390EB.E9A:48:12874) Size: 5

16:41:19 248 MSG 151 Sender: admin@domain.org

16:41:19 248 MSG 151 Converting message to MIME: /opt/novell/groupwise/domaindir/wpgate/gwia/send/x4e34aaf.044

16:41:19 248 MSG 151 Recipient: user@hotmail.com

16:41:19 248 MSG 151 Queuing message to daemon: /opt/novell/groupwise/domaindir/wpgate/gwia/send/s4e34aaf.044

16:41:19 768 DMN: MSG 153 Sending file: /opt/novell/groupwise/domaindir/wpgate/gwia/send/p4e34aaf.044

16:41:19 384 DMN: MSG 152 Connected to 64.18.4.10

16:41:21 384 DMN: MSG 152 Transferred

16:41:21 384 DMN: MSG 152 SMTP session ended: 64.18.4.10

 

[bkesting]

I had some conversations with the folks at Microsoft, and it turns out they've been filtering my mail. They instructed me to add a SPF entry into DNS, and once I did that it helped a ton and now as far as I can tell, most of or all of my mail is coming through to hotmail.

 

[marvhuffaker]

Lots of big companies are requiring an SPF entry. AOL is one of them also.

Marvin Huffaker, MCNE

http://www.redjuju.com

 

[Jules166]

This is the same problem that we've had reported today by some of our users. Thanks for the info - I'll pass this on to our DNS team.

Jules