Problem running WinDVD 2000 1

[YoMax]

A friend can't get his DVD software to run. He recently upgraded from Win98 to 98se. For some reason there was no Direct-X on his system, so I had him download and install DX v8.1 from the MS Web site. Apparently his video card is setup and working ok, he can set high resolutions, etc. I have no idea what model the display adaptor is, it came with a couple of years old Gateway.

So anyway his problem is with WinDVD 2000, from InterVidew, Inc. It installed fine, no errors or anything. But when he tries to run a DVD movie he gets the message Create Overlay Failed. Please Lower Your Screen Resolution or Color Depth and Try Again. .

After changing his screen resolutions and color depths to numerous settings, he still gets the error. Any ideas?

 

[rockerfellerz]

Had the exact same problem. See if there are settings for dual display under display properties /settings/advanced, and make sure that the monitor that's being used is the primary display and no others are selected. The machine I had the problem on was a toshiba laptop, the user had two displays set , they were both listed as the same one but #2 was selected as primary, and when he tried to use windvd he got the "create overlay failed " message. selecting the first one solved the problem. you might have to play around with the setting a bit but I'll bet it is something similar

 

[YoMax]

I sent the guy home with Rockerfelerz' tip and a few other things to check out last night and he found the problem. Somehow [red]the video hardware accelleration had been lowered to half scale. Turned it back up and no problem.[/red]

I appreciate the input, Rocker, even if it wasn't his problem 'cause I can add it to my "knowledge base" and it might come in handy on a similar problem in the future.

 

[ILW]

Applies to W2003 as well YoMax - bet you never expected a Thanks for this after all this time.

This has been winding me up for weeks!

Ian