Problem opening attachments

[Eksistenz]

Exchange 5.5, Outlook 2000.
I have a user that can't open attachments directly from within a recieved message. The attachment can be saved OK, but if you try opening it the following message is received:
'The system cannot find the file specified.'
Any ideas why? The installation of Office 2000 is a new, clean install. The hard disk on the PC in question is almost empty, so it's not lack of space.

Any ideas will be appreciated.

 

[rjbyrd88]

It may be because the file has been moved or deleted, oddly though it can save the attachment. Ask the sender to send again if they still have the original file.

 

[smah]

My guess is that there is something wrong with the TEMP environment variable or the TEMP path on that machine. If you go to a machine that works and open an attachment directly, you can see that it opens from some temp location. I suspect this is what's wrong with the one that can't open directly - the temp location doesn't exist or some such thing.

 

[Diah]

I am having the same problem Eksistenz had. I have a user that receives the message "The system cannot find the file specified" when he tries to open word attachments in Outlook 2000. I was wondering if Eksistenz ever found a solution if so HELP!!!