Problem migrating agent versions

[Sephir0th]

I have some 3.1 (different versions) agentes, and i am trying to migrate them to 3.5 + patch1 version.
I am having trouble with about 140 pcs which, at upgrade time, the framework service remains at "stopping" and it doesn´t come back. then it dies....
we have tried rebooting one pc, and the service starts but the agent is just desd
one solution was to manually reinstall the agent and it works
reinstalling from ePO (even after restart) didn´t work also...
the manual approach isn´t factible because most of the pcs are veeeeery far away
any ideas??
tia

 

[JimmyZ1]

yeah, use pslist, then pskill from systernals to kill the framework service then push out the epo agent via the console.

http://www.sysinternals.com

Living la vida ePO

 

[ePOAdmin]

If you are doing a migration use the agent NAP and the run after command. Set a network share with the new agent and use a batch file that will copy the new agent to the local system and execute after a succesfull agent comm. This works great, we just did 2,000 computers in 8 hours like this. If you are updating to the CMA agent version 3.5.0.435 all you need to do is run a directory lvl deployment task.

Here is an example of an agent update run after bat.

@echo off
if exist b: goto j
net use b: \\IP\epogo
set agentdrive= b:
goto end
:j
if exist j: goto k
net use j: \\IP\EPOGO
set agentdrive= j:
goto end
:k
if exist k: goto v
net use k: \\IP\EPOGO
set agentdrive= k:
goto end
:v
net use v: \\IP\EPOGO
set agentdrive= v:
goto end
:end
%agentdrive%
copy framepkg.exe c:\framepkg.exe /y
c:
cd\
net use %agentdrive% /delete
cls
echo Please be patient, your McAfee anti-virus agent is being updated.
echo This screen will automatically close shortly.
echo If you have any questions or concerns e-mail support
echo Thank you for your cooperation.
echo Sincerely,
echo You
c:\framepkg.exe /install=agent /silent



ePOAdmin