Has anyone come across a problem launching the Palm Desktop program once it has been installed. I have given the user admin rights and installed under their profile. I then removed the rights. When you try to launch the program, the Palm Desktop splash screen loads, but just hangs there. You then have to reboot to get rid of it. The only way the program will fully load is if you leave the user with admin rights. I have installed many Palm products before, but have noticed this problem on the last 2. They are the Zire 72 and Zire 31. Does anyone have any ideas? I contacted Palm support, but they said the only way to make it work was to give users full admin rights.
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Problem loading Palm Desktop
- Thread starter frazierja
- Start date
I've got the same problem at my office. I've tried everything I could think of. I gave the user permissions to the entire c:\ as well as permissions to the registry. Still no luck. Only thing that works is giving the user Admin rights and that just no going to happen.
David
Sacramento, CA
David
Sacramento, CA
- Thread starter
- #3
- Thread starter
- #5
We have come up with a work around.
1. First create at VB script named runas.vbs with these contents.
sPass = "palmaccess" & VBCRLF
set WshShell = CreateObject("WScript.Shell")
set WshEnv = WshShell.Environment("Process")
WinPath = WshEnv("SystemRoot")&"\System32\runas.exe"
WshShell.Run "runas.exe /user
alm ""c:\program files\palmone\palm.exe"""
WScript.Sleep 300
WshShell.AppActivate(WinPath)
WshShell.Sendkeys sPass
2. a. Create user locally called Palm
Make this user a member of the local administrator group
b. Set password to palmaccess
c. Logout and login (workstation only) as Palm
d. Install the Palm Software
e. Sync the Palm
f. Create a folder on the c:\ drive called palmaccess. Copy the created VB script file to this directory.
g. Delete the existing Palm desktop shortcuts from Desktop and in Palm program group.
h. Create a shortcut in Documents and Settings/All users/Desktop to c:\palmaccess\runas.vbs
i. Name the shortcut Palm Desktop
j. Go to properties of the shortcut and select Change Icon, browse to the c:\program files\palm\palm.exe file and select the Default Palm Icon.
k. Copy this shortcut to the Start Menu, Programs, Palm Desktop Program group
l. Right Click on c:\palmaccess, make this folder Read only, and Hidden
Test the VB script
1. First create at VB script named runas.vbs with these contents.
sPass = "palmaccess" & VBCRLF
set WshShell = CreateObject("WScript.Shell")
set WshEnv = WshShell.Environment("Process")
WinPath = WshEnv("SystemRoot")&"\System32\runas.exe"
WshShell.Run "runas.exe /user
alm ""c:\program files\palmone\palm.exe"""WScript.Sleep 300
WshShell.AppActivate(WinPath)
WshShell.Sendkeys sPass
2. a. Create user locally called Palm
Make this user a member of the local administrator group
b. Set password to palmaccess
c. Logout and login (workstation only) as Palm
d. Install the Palm Software
e. Sync the Palm
f. Create a folder on the c:\ drive called palmaccess. Copy the created VB script file to this directory.
g. Delete the existing Palm desktop shortcuts from Desktop and in Palm program group.
h. Create a shortcut in Documents and Settings/All users/Desktop to c:\palmaccess\runas.vbs
i. Name the shortcut Palm Desktop
j. Go to properties of the shortcut and select Change Icon, browse to the c:\program files\palm\palm.exe file and select the Default Palm Icon.
k. Copy this shortcut to the Start Menu, Programs, Palm Desktop Program group
l. Right Click on c:\palmaccess, make this folder Read only, and Hidden
Test the VB script
- Status