problem License X8 on OCCLA module

[Karmozdi]

Hello
Good time
Unfortunately, I cannot download the license on the OCCLA card.
The system date and time are correct. When I select the license file, there is no any alarm. There is silence
Please guide me how to run the license file through offline active on OCCLA module .
best regard

 

[wanyin]

pls check the pbx version & license is same，can u post the screenshot？

 

[Karmozdi]

hello dear
please find the attached link

 

[Karmozdi]

Version 2 is written here, but in the photo below Openscape business info ready for V3 SW

 

[Karmozdi]

here check please

 

[Karmozdi]

this is my system MAC ID 00-1A-E8-C6-91-F2

 

[wanyin]

dear Asghar Akbari
pls set the x8 system time same with your pc. and the x8 is version 3 SW

 

[Karmozdi]

Hello dear Wanyin
My X8 and PC time are the same, but the license is not accepted. It does not give any alarm.
thank you very much in dead

 

[Karmozdi]

date and time in X8 changed and successful. and all of device time and date are ok .but when I restart the system .The date and time will return to the factory state. I do not know !!

 

[Karmozdi]

Anyway, the system dates are correct, but the license does not accept it
could you please check license by MAC ID .thank you very much in advance .

 

[wanyin]

to keep the data and time，maybe u can change the battery on the mainboard 。then，u try to update the license。if it still not success，You can find a local agent to download the license file from the CLS website

 

[Karmozdi]

Hello
Mr. Wanyin
Thank you very much for your answer.
I will change the battery. I will announce the result.
thank you very much in dead

 

[Karmozdi]

Hello
Dear Wanyin
I changed the battery but the license not set in X8
pleas help me .how can I set license on OCCLA module
thanks a lot.

 

[wanyin]

the new system need
1 Initial Installation 2 check the data &time is ok
3 active the license
the used system updated ,step 2&3 is ok.

 

[wanyin]

in service center,u can find the log to check what happened