Problem finding DID's associated with Ext's.

[cdiross]

Hi,

We're currently auditing all our enterprise MICS and have found a ton of unattended lines we are still paying for.

Here's my issue.

We have 2 DID's 414-212-xxxx and 414-212-xxxy we'd like to disconnect. We tried this on Friday but extensions 234 and 237 all of a sudden lost dialtone.

All the other lines in the office are setup to use a circular hunt on 6 analog lines tied into the main office line.

How can I figure out if 234 and 237 are tied to DID's and not the circular hunt? There has to be a line association on the MICS programming somewhere correct?

I connected to the MICS via Norstar ICS Programming Tools and don't know where to go from there. At the extension I click "SHOW" then have Line Access>Line Pool>Capabilities ......etc.

Thank you for any help and direction!

 

[fireeater]

did's are incoming only (unless pri)
so should not effect dailtone on sets
i would check the lines of the 2 sets

also you can check the target lines depending on you software
target lines start at 145 (157 on mics 7.1

HALLOWED ARE THE ORI

mike

http://www.ics-on.ca

 

[curlycord]

Look for Target Lines, this is where you program a DID.
Look under Line Access/Line Assigment to see what lines those 2 DN's had.

Do youself a favour and do up an xcel sheet listing DN's and DID's etc.


=----(((((((((()----=
curlycord

http://www.curlycord.com