Problem encountered during Netbackup 6.0 installation on AIX 1

[falconboy]

Hi ,

I have a rs6000 machine with AIX 5.3. Try to install netbackup 6.0 on it and everytime it will just stuck on the step <<Authenticating the NetBackup database >> . There is no error or any message indicating any problem but just holding to there forever.

Does anyone have any idea what is causing this problem? I tried to search google and this forum and so far no solution. Please help, thanks!

here is the last screen on my putty while trying to install:

.....

x scripts/wdata/fin_code.dat, 186 bytes, 1 tape blocks
x scripts/wdata/fin_data.dat, 1974 bytes, 4 tape blocks
x scripts/wdata/product.dat, 668 bytes, 2 tape blocks
x scripts/wdata/sales_o.dat, 39441 bytes, 78 tape blocks
x scripts/wdata/sales_oi.dat, 53753 bytes, 105 tape blocks
x tix
x tix/default.tix, 6008 bytes, 12 tape blocks

Installation completed successfully

Starting the NetBackup Notification Service.


Database server is VERITAS_NB_aix131.falcvtl.net
Creating the NetBackup database
Creating NetBackup data files in: /usr/openv/db/data
Creating /usr/openv/db/data
Creating NetBackup index files in: /usr/openv/db/data
Creating NetBackup transaction log file in: /usr/openv/db/data
Database "/usr/openv/db/data/NBDB.db" created successfully
Starting the NetBackup database
Authenticating the NetBackup database

 

[Vela]

I'll give you a solution for a star...deal?

Your going to need to patch the C++ runtime library on the AIX server.

 

[Vela]

If you have AIX 5.3 ML4, make sure you have at least version 8.0.0.8 of the xlC.aix50.rte package. AIX 5.3 APAR IY92889 patch is required when installing NetBackup on a system using the xlC.aix50.rte C++ runtime version 8.0.0.0 or later. This patch can be found on

http://www.ibm.com

web site and by entering, IY92889 in the search field.

Previous versions (8.0.0.4, for sure...) produced immediate core dumps in multiple NetBackup binaries.


lslpp -L |grep -i xlc
Check the version of the C++ runtime libraries.



Also, make sure you have the hostname and IP's in the /etc/hosts file. If the /etc/resolve.conf file exists, you will also need to make sure the /etc/netsvc.conf file exists with the lookup order (files, dns).