option #1 worked best out of all of your helpful suggestions, shut it down during startup.
defrag and scan disc ran fine. MANY thanks, i've learned lots from you.
i do have one other issue that happened just prior to ur suggestions.
upon loading startup i get an error message "WJView Error. could not execute main: System cannot find file"
i tried searching this to fix seems its MS javascript file? I did downoad some security pathes just prior to getting this error message.