Problem Connecting to VPN Switch with Contivity (4.86)

[accessNEWB]

Hi all,
I am having trouble connecting to my company's switch using the Nortel Contivity client 4.86. I have successfuly installed the client, rebooted, and entered in the necessary information to connect. Another connection box pops up, and just as the text changes it reboots my computer.

I am new to VPNs, but as I was mucking around I noticed (all of these symptoms without the Contivity client running):
1) When I installed the Contivity Client, ipconfig reports another IP address bound to the Nortel IPSECSHM adapter; the ipaddress is in the same range as the one assigned to me from the ISP and is nowhere close to the IP of the gateway I'm trying to hit, nor of the network I'm trying to access.

2) Under the properties for my NIC, if I were to disable the installed filter, the IP address for my NIC resets to 0.0.0.0 but the IPSEC adapter keeps its IP

3) I cannot access the Internet while the Contivity client is installed (and hence I cannot attempt to diagnose why I can't connect)

My hunch is that the client I'm using is preconfigured to the network I'm trying to access, but I don't like that I cannot do normal internet tasks while the client is installed. All of this is done without a router in the way.

Any help is appreciated.

 

[netmanrick]

You cannot access the internet because SPLIT-Tunneling is not enabled. This is a security issue(why would you want to expose your core devices to possible expossure ???).
What OS are you running ???? XP,2000,98SE ??????

Rick Harris
SC Dept of Motor Vehicles
Network Operations

 

[accessNEWB]

I'm running Windows XP Pro w/SP2 beta (from way back in Jan).

Thanks for the notification as to why I cannot access the internet, much appreciated.

I find it odd that the IPSEC adapter has the main IP assigned by the ISP. This seems to prevent me from doing any kind of network activity (ie Internet) while the client is installed. Again, I note that it's a security issue to enable split tunneling, but I haven't even connected to the VPN so I can't use my computer normally. Is there a way to configure this adapter?

I have this same client installed at work on a desktop, and the IPSEC adapter doesn't get an IP until it attempts to connect to the VPN.

Obviously, tech support will not help me diagnose the problem in a non-company machine, so they won't help me.

Thanks for the response

 

[netmanrick]

I can't speak for XP;WIN 2000 performs as you stated.
Did you have any other vpn client(s) installed prior to Nortel client ?

There is a rev 5.xx client out now. You might want to check the release notes.
I've used ver 04_65.25 for quite a while on Win 2000.

Rick Harris
SC Dept of Motor Vehicles
Network Operations