Probe job had unrecoverable failure(s)

[sallender]

I've got a new Backup system in it's own VSAN. The Legato Master Server (AIX 5.2) has it's own backup NIC with a 10. address.

I have another unix client configured with hostnamebk interface and when the backup kicks off, I get the above message: Probe job had unrecoverable failure(s) and of course it fails.

Does anyone have a good cheat sheet of how clients should be configured using a private/backup network? And what exactly is this message telling me?

 

[605]

Adjust the setting for the client's "server network interface" and pecify the nic the server (and client) shall use.

 

[sallender]

Actually, the fix was to include in the ALIASES field all the interfaces and fully qualified domainnames.

hostnamebk
hostnamebk.fully.qualified.domainname
hostname
hostname.fully.qualified.domainname

My understanding of Legato is that when a backup kicks off, it can "probe" using any interface and then that's the interface it uses to perform the backup. TRUE????

 

[605]

I do not know whether this will do the job. It will solve the probe problem but will it choose the correct interface ?

 

[mantab888]

I am getting these errors when trying to run a backup of a client called nwbackup.
NetWorker savegroup: (alert) Unix - Bosnetapp completed, Total 1 client(s), 1 Failed. Please see group completion details for more information.

Failed: nwbackup

Start time: Fri Nov 10 18:00:01 2006
Clone Start: Fri Nov 10 18:00:48 2006
End time: Fri Nov 10 18:00:55 2006

Automatic cloning of save sets to pool Default Clone succeeded.


--- Never Started Save Sets ---

savegrp: nwbackup:/bos-netapp/db5 save was never started
* Probe job had unrecoverable failure(s)
savegrp: nwbackup:/bos-netapp/viewstg save was never started
* Probe job had unrecoverable failure(s)
savegrp: nwbackup:/bos-netapp/wal_data save was never started
* Probe job had unrecoverable failure(s)
savegrp: nwbackup:/bos-netapp/tools save was never started
* Probe job had unrecoverable failure(s)
savegrp: nwbackup:/bos-netapp/home1 save was never started
* Probe job had unrecoverable failure(s)
savegrp: nwbackup:/bos-netapp/img_rep save was never started
* Probe job had unrecoverable failure(s)
savegrp: nwbackup:/bos-netapp/det save was never started
* Probe job had unrecoverable failure(s)
savegrp: nwbackup:/bos-netapp/MidWatch save was never started
* Probe job had unrecoverable failure(s)
savegrp: nwbackup:/bos-netapp/store save was never started
* Probe job had unrecoverable failure(s)
savegrp: nwbackup:/bos-netapp/waltham_builds save was never started
* Probe job had unrecoverable failure(s)
savegrp: nwbackup:/bos-netapp/projects save was never started
* Probe job had unrecoverable failure(s)
savegrp: nwbackup:/bos-netapp/promote save was never started
* Probe job had unrecoverable failure(s)

--- Successful Save Sets ---

nwbackup2.adprod.bmc.com: index:nwbackup level=9, 77 MB 00:00:41 80 files

--- Cloned Save Sets ---


Automatic cloning of save sets to pool Default Clone succeeded.

Any ideas?

 

[vksm]

Possibilities are

1. Firewall Issue
2. Forward and reverse DNS Lookup check for name resolution
3. Ensure Servers file does have the entry of servers name
4. check for rpcinfo -p host name to check nsrexec running

Mostly it is network related issue.

 

[wernersaurus]

Hi, I have similar issues - but there seem to be variations depending on how I start the backups.

If I start the entire group containing all the NW cluster members, then two of the virtual cluster servers give me "Probe job had unrecoverable failure(s)". If however I start ONE of the offending cluster servers by its own the error message is:

"SAVE.NLM: RAP error: User nobody on computer tvl-gatcf1.jcu.edu.au is not on tvlcluster_apps1_server's remote access list
SAVE.NLM: Cannot open SAVE.NLM session with ahmed.jcu.edu.au"

I'm trying various scenarios but ultimately always get the same discrepancies??