What modes under the Priviledge command would telecom support staff need to administer and maintain the telephony piece on a router? This will be a co-resident router with the WAN functions and telephony functions for each support group to manage.
No. you either u have admin privileges or you don't. You can give them view only access and debug and have them request any changes to you.
You should be posting this on the cisco router forum as it has nothing to do with unified communications.
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