Priv1.edb only 12.698Gb but told that store is full

[niallo32]

The Priv1.edb file on our Exchange 2000 Box is only 12.698Gb in size, but every now and then I get an Event Log message saying that the Mailbox store is full and we cannot receive any more messages.

I then get users to clear out large messages/Archive Mailboxes but it happens fairly regularly.

What can I do to prevent this happening in the future?

I only have 8.5Gb on free space on the E & M Drives and 7.5Gb on the D Drive.

Thanks,

 

[Zelandakh]

What about the priv1.stm? Is that around 3.5GB by any chance?

 

[niallo32]

Thats 4.077GB...is that high?

 

[Zelandakh]

So your 16GB limit for your information store that is the sum of the EDB and the STM:

EDB = 12.698GB
STM = 4.077GB
--------------
Total 16.775GB

Yes, I'd say you have hit your limit.

 

[NortonES2]

Well 12.698 + 4.077 is greater than the 16Gb limit for Exchange standard.

-------------------------------

If it doesn't leak oil it must be empty!!

 

[niallo32]

Where do I go from here? Do I need the same amount of space on the drive as the size of the priv1.edb file to do an Offline defrag?

Thanks,

 

[Zelandakh]

You'll need about 18GB on disk to offline defrag it once you've emptied it quite a bit.

 

[striperstalker]

Sounds like you need to move up to enterprise edition Exchange or get users to start archiving mail and impose limits.

 

[DanMIS]

Consider doing an offline defrag on another (newer and faster) server. It doesn't have to be an exchange server.

Microsoft has an article about it. I used that and cut down the time a lot.

Dan

 

[niallo32]

So I move the priv1.edb file over to another server that has space, run an offline defrag, then overwrite the existing priv1.edb file??