Hello,
I have an HP LaserJet 1000 connected to a Win2K machine directly via USB port.
About a week ago i started having the machine reboot when I would print to the printer. It would not be on every print and mostly from IE 6(w/ all patches installed). Some times it is a spoolsv.exe error.
The Machine has SP3 install with all the hotfixes and DirectX 9b. Mcafee 7.0 Home, latest DirectCD, latest ATI RAGE 128 PRO drivers, the motherboard is a elitegroup K7S5A w/ all the latest drivers installed for it's onboard LAN and sound.
What I have tried so far is:
- Latest HP drivers (not fixed)
- Clean install with updates until and including SP3 (not fixed)
- Roll back to SP2 (no fix)
- Exclude all spool related files and dirs from McAfee (not fixed)
- Plug computer into a APC UPS, and plug printer into socket on different circuit (no fix)
- Tested the printer on two other computers(no problem, so printer is not the problem)
- Tested a Brother HL-1435 on problematic computer (same problem)
- I disabled on board USB and installed a USB pci card (not fixed)
I am running out of ideas !!. My only other options that I will try are:
- Install Windows ME
- Disable onboard Sound and LAN and install PCI LAN card (in case one of the two is failing Intermittently)
- Windows puts the USB print controller, LAN, and Sound on the same IRQ (IRQ 11). I would like to fool around with that but the MB BIOS does not have that functionality. I have set "PLUG & PLAY OS" to NO but that is pretty much all i can do. The problem occured when that setting was on YES as well. I am not sure it is a IRQ problem because the Brother HL1435 was connected via the parallel port and the problem persisted.
any...ANY... help would be greatly appreciated.
Nick.
tektips (-AT-) partsafas (-DOT-) net
I have an HP LaserJet 1000 connected to a Win2K machine directly via USB port.
About a week ago i started having the machine reboot when I would print to the printer. It would not be on every print and mostly from IE 6(w/ all patches installed). Some times it is a spoolsv.exe error.
The Machine has SP3 install with all the hotfixes and DirectX 9b. Mcafee 7.0 Home, latest DirectCD, latest ATI RAGE 128 PRO drivers, the motherboard is a elitegroup K7S5A w/ all the latest drivers installed for it's onboard LAN and sound.
What I have tried so far is:
- Latest HP drivers (not fixed)
- Clean install with updates until and including SP3 (not fixed)
- Roll back to SP2 (no fix)
- Exclude all spool related files and dirs from McAfee (not fixed)
- Plug computer into a APC UPS, and plug printer into socket on different circuit (no fix)
- Tested the printer on two other computers(no problem, so printer is not the problem)
- Tested a Brother HL-1435 on problematic computer (same problem)
- I disabled on board USB and installed a USB pci card (not fixed)
I am running out of ideas !!. My only other options that I will try are:
- Install Windows ME
- Disable onboard Sound and LAN and install PCI LAN card (in case one of the two is failing Intermittently)
- Windows puts the USB print controller, LAN, and Sound on the same IRQ (IRQ 11). I would like to fool around with that but the MB BIOS does not have that functionality. I have set "PLUG & PLAY OS" to NO but that is pretty much all i can do. The problem occured when that setting was on YES as well. I am not sure it is a IRQ problem because the Brother HL1435 was connected via the parallel port and the problem persisted.
any...ANY... help would be greatly appreciated.
Nick.
tektips (-AT-) partsafas (-DOT-) net