Printing in Visio crashes system

[RickSchultz]

Here's an odd one. When I print a Visio document, or any document that has one of my Visio documents embedded (either as a Visio object or as a picture) my computer crashes (Blue screen of death).

The history of my system is:
1) Installed and worked with Visio for Enterprise Architects 2003 for several months.
2) Installed Visio 2007 separately
3) Developed one Visio file in 2007 with 6 tabs

That's when the problem started. That Visio 2007 file, or any derivative of it, crashed my system on print. Other Visio files were ok for a while, but now more of them are causing the collapse, including some older files that were saved as pictures in Word documents over 6 months ago (the page with that Visio pictures causes a crash when printing).

Any thoughts would be very appreciated.

 

[Alcedes]

I too have experienced this blue screen of death while printing in visio. But only when i tried to cancel the printing. If i dont try to cancel, i have no issues.

 

[NinjaKid]

I had the problem and did find a fix, There are 2 options, install XP-SP3 or the following patch for SP2, The path can be found under Microsoft Knowledge base article KB935843

 

[VisioMVP]

Visio really puts the printer drivers to the test. Make sure you have the latest printer drivers.

John... Visio MVP - Visio.MVPs.org